Uncover new ways to increase guest bookings

Learn how to stand out from your competition and deliver a better guest experience

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global experts

No Vacancy is packed full of practical advice and personal experiences from over 50 creative, marketing, branding and tech global experts. From a creative director in New York to a newspaper editor in Sydney, the head of product at Google in Silicon Valley to a customer experience director in London, these experts have shared a wealth of ideas and insights.



Award winning creative director Nick Bonney has worked in Australia, UK, USA and India for the past 17 years on iconic brands such as Qantas, Tourism Australia, Singapore Airlines, Virgin Australia, Pepsi, MTV and Sony Music. After travelling the world for extensive research, Nick has written No Vacancy as a creative guide to increase guest bookings for all accommodation businesses. 


Last season we had less than half our rooms booked. After following the advice in No Vacancy we are almost fully booked for the season ahead. I could not recommend this guide highly enough.
— Scott Aggett, Kuma Lodge Japan

Learn how a simple creative approach can improve the success of your business.



Who are we talking to?



What are we trying to say?



How will we do it?





What's inside

A straightforward guide that's designed to help accommodation businesses around the world increase their revenue and efficiency with a creative approach.

• Three key easy to follow phases
• Ten Chapters (287 pages) packed full of advice from over 50 global experts
• Case study: See how it worked for a ski lodge in Japan
• Learn what you should stop doing... and much, much more




DOES it work?

See how a creative approach to their brand, marketing and customer experience helped Kuma Lodge in Japan become more effective and increase their bookings.


what people are saying

As a hotel manager, it’s always good to have third parties assist us in looking for new ways to improve our business. No Vacancy is an eye-opener of inspiration and ideas to attract more guests.
— Ralf Luthe, General Manager, Samabe Resort, Bali

Guests are immune to traditional marketing techniques and the overuse of technology to reach them. They are searching for stories that are authentic and enhance their customer experience.

’No Vacancy’ is a great project that empowers hotel businesses to escape the traditional ‘think tank’ and build a brand that connects with guests in a language they connect with.
— Vincent Tung Tran - Head of Marketing, Minor Hotels, Vietnam

No Vacancy Guide is an essential tool for all hotels and accommodation providers - well done


We'd love to hear from you.
E. nick@novacancyguide.com



Need a little extra help with your brand, marketing and guest experience?

We love to build brands and tell their stories in clever and unexpected ways and we can’t wait to tell the world about yours. 

With many decades of combined industry experience, we have worked with some of the world’s most iconic brands. Our extensive knowledge in strategic creative and world-class branding will deliver results. 

Check out our BONSTA website and discover how we can help you.